IT Support Technician

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Listing updated

Pay
₹30,000–45,000 a month
Location
Ghaziabad, Uttar Pradesh
Work mode
Hybrid
Job type
Part time
Experience
1–3 yrs
Category
IT

Tech Solutions Pvt Ltd is looking for a part-time IT Support Technician who can provide technical support and troubleshooting assistance to our clients. This hybrid role allows flexibility in your working schedule.

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About the role

Join our innovative team at Tech Solutions Pvt Ltd as an IT Support Technician in Ghaziabad! We are a reputable technology service provider seeking a part-time professional who is passionate about delivering exceptional technical support. In this pivotal role, you will be instrumental in troubleshooting a variety of technical issues that our diverse clientele faces, ensuring their satisfaction and the optimal performance of their systems.

This hybrid position allows you the flexibility to work both remotely and on-site, providing you the opportunity to effectively manage your time while delivering top-quality support. As an IT Support Technician, you will engage with clients through multiple channels, including phone, email, and face-to-face interactions. Your expertise in diagnosing hardware and software issues will be critical as you guide clients toward effective resolutions.

In addition to troubleshooting, you will play a key role in the installation and configuration of computer systems and software, ensuring that all technical equipment is current and functioning flawlessly. Your ability to simplify complex technical concepts will be vital, as you will often be the first point of contact for clients seeking assistance. If you have a strong technical background and excellent problem-solving skills, we invite you to apply and be a part of our dedicated team!

What you'll do

  • Provide technical support to clients
  • Troubleshoot software and hardware issues
  • Assist with network management
  • Document issues and resolutions

What you'll need

  • Degree in Information Technology or related field
  • 1-3 years of experience in IT support
  • Knowledge of networking principles

Skills

Problem-solving skills Excellent communication skills Technical knowledge of IT systems

Good to have

Certifications like CompTIA A+ Experience with customer support

Benefits

  • Competitive part-time salary
  • Opportunity to work from home
  • Skill development and training opportunities

Interested in this role?

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Questions about this job

What are the primary responsibilities of this role?
You will provide tech support, troubleshoot hardware and software issues, and assist with network management.
Are there specific qualifications needed?
A degree in IT or a related field and experience in tech support are preferred.
What is the work schedule like?
This is a part-time position, allowing flexibility in hours, with some onsite requirements.
What tools will I need to use?
You will work with various operating systems and troubleshooting tools.
How do I apply for this position?
Interested candidates can apply through our career portal or send their CV directly to our HR.

Listing last updated

IT Support Technician

₹30,000–45,000 a month

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