About the role
As an IT Support Technician, you will be responsible for troubleshooting hardware and software issues for end-users. Daily responsibilities include responding to support tickets, assisting with installations, and providing guidance on technology best practices. This role is perfect for individuals passionate about IT and customer service, and who thrive in a remote work environment. Join a collaborative team that values innovation and problem-solving skills.
What you'll do
- Provide technical support to end-users
- Troubleshoot hardware and software issues
- Manage and respond to support tickets
- Assist with installations and configurations
What you'll need
- Degree in Information Technology or related field
- 1-3 years of experience in IT support
- Familiarity with troubleshooting techniques
Skills
Good to have
Benefits
- Flexible working hours
- Remote work stipend
- Skill development programs
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