About the role
As an IT Support Technician, you will be the first point of contact for technical support, assisting users with hardware and software issues. This role is ideal for individuals who enjoy troubleshooting and solving problems in a fast-paced environment.
Your responsibilities will include diagnosing issues, providing solutions, and ensuring the smooth operation of IT systems. You will collaborate closely with other IT professionals to enhance service quality and develop efficient processes.
This contract role offers the flexibility of remote work, allowing you to manage your schedule while contributing to the team's success and fostering your career growth.
What you'll do
- Provide technical assistance to users
- Diagnose and resolve hardware and software issues
- Document troubleshooting steps and solutions
- Assist in maintaining IT inventory and equipment
- Collaborate with IT team members for service improvements
What you'll need
- Degree in IT or related field
- 1-3 years of experience in technical support
- Familiarity with common IT tools and software
Skills
Good to have
Benefits
- Flexible remote work options
- Competitive hourly rate
- Opportunities for skill development and training
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