About the role
The IT Support Technician serves as the first point of contact for users facing technical issues. This role involves troubleshooting hardware and software problems and providing guidance to users to ensure all IT systems operate efficiently.
Ideal for recent graduates or those with minimal experience, this position offers a great opportunity to kickstart a career in IT support. The hiring company fosters a collaborative environment that encourages continuous learning and growth.
You will receive comprehensive training and access to various resources to enhance your technical skills. If you are passionate about technology and enjoy helping others, this role could be the perfect fit for you.
What you'll do
- Provide first-level technical support to users
- Troubleshoot hardware and software issues
- Document issues and solutions
- Assist with IT inventory management
What you'll need
- Bachelor's degree in IT or related field
- 0-2 years of experience in a support role
- Basic knowledge of computer systems and networks
Skills
Good to have
Benefits
- Flexible working hours
- Training and development opportunities
- Work-from-home options
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