About the role
As an IT Support Technician, you will be responsible for providing technical assistance and support related to computer systems, hardware, and software. Your primary role will involve troubleshooting issues, resolving user queries, and ensuring the smooth operation of IT infrastructure.
You will assist in setting up equipment, installing software, and maintaining network systems. Strong communication skills are essential, as you will interact with users to diagnose problems and provide solutions effectively.
Our client offers a dynamic work environment with opportunities for professional growth. If you are proactive and enjoy solving technical challenges, this role is ideal for you.
What you'll do
- Provide technical support via phone, email, and in-person
- Install and configure computer systems and applications
- Maintain and troubleshoot network issues
- Document technical processes and updates
What you'll need
- Degree in Computer Science or related field
- CompTIA A+ or similar certification
- Experience with Windows and Mac OS
Skills
Good to have
Benefits
- Flexible working hours
- Skill development programs
- Performance bonuses
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