About the role
As a Junior IT Support Specialist, you will play a crucial role in assisting with technical issues and maintaining IT operations. Your primary responsibilities will include troubleshooting hardware and software problems, providing support to end-users, and ensuring that IT systems run smoothly.
The ideal candidate will have a basic understanding of computer systems, networks, and software applications. Strong communication skills and a willingness to learn are essential for success in this role. You will work closely with senior IT staff to resolve issues and contribute to ongoing IT projects.
This position offers a valuable opportunity to gain hands-on experience in the IT field while supporting a dynamic team. Our client values professional growth and provides a supportive environment for skill development.
What you'll do
- Assist users with IT-related issues
- Perform troubleshooting for software and hardware
- Document support requests and resolutions
- Support IT team in maintaining systems
What you'll need
- Basic understanding of IT systems
- Enrolled in or graduated from a related field
- Good communication skills
Skills
Good to have
Benefits
- Hands-on experience in IT
- Mentorship from experienced professionals
- Certificate of completion
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