Junior IT Support Specialist

ApplyNear · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Chennai, Tamil Nadu
Work mode
Hybrid
Job type
Internship
Experience
0–1 yr
Category
IT

Join our client as a Junior IT Support Specialist intern. You will assist in troubleshooting technical issues and provide support to end-users.

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About the role

We are seeking a motivated and enthusiastic Junior IT Support Specialist to join our client's team in Chennai. In this role, you will play a crucial part in assisting with the technical support needs of the organization. As a Junior IT Support Specialist, your primary responsibilities will include troubleshooting technical issues, providing support to end-users, and ensuring that all IT systems are functioning smoothly.

Your day-to-day tasks will involve responding to support requests, diagnosing hardware and software problems, and implementing effective solutions in a timely manner. You will work closely with senior IT staff to learn and develop your technical skills while contributing to the overall efficiency of the IT department. This is an excellent opportunity for individuals looking to kickstart their career in the IT industry.

To be successful in this role, you should have a basic understanding of computer systems, networks, and common software applications. Strong communication skills are essential, as you will be interacting with various users to resolve their issues. Our client values a proactive approach to problem-solving and encourages team members to take initiative in finding solutions.

About the Role

As a Junior IT Support Specialist, you will also assist in maintaining documentation related to IT processes and user guides. This role offers the chance to grow within a dynamic work environment while gaining hands-on experience in IT support. If you are eager to learn and make a positive impact, we would love to hear from you!

What you'll do

  • Assist in troubleshooting hardware and software issues
  • Provide support to end-users via phone or email
  • Document technical issues and resolutions
  • Help with IT inventory management

What you'll need

  • Basic understanding of computer systems and networks
  • Enrolled in a degree program related to IT
  • Strong communication skills

Skills

Problem-solving skills Basic knowledge of operating systems Customer service orientation

Good to have

Familiarity with ticketing systems Basic programming skills

Benefits

  • Gain practical experience in IT support
  • Mentorship from experienced IT professionals
  • Flexible working conditions

Interested in this role?

It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.

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Questions about this job

What will my responsibilities be?
You will provide technical support, troubleshoot issues, and assist with hardware and software installations.
Is previous experience required?
No, this is an internship and entry-level position.
What are the working hours?
This role has flexible hours, accommodating your internship schedule.

Listing last updated

Junior IT Support Specialist

₹15,000–25,000 a month

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