IT Support Technician

ApplyNear · recruiting for a confidential client

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Listing updated

Pay
₹35,000–60,000 a month
Location
Tirupati, Andhra Pradesh
Work mode
Hybrid
Job type
Contract
Experience
2–5 yrs
Category
IT

In hand: about ₹31,400–54,000 a month after PF and income tax (estimate). How it's worked out

We are seeking an IT Support Technician to provide technical assistance and support for our client's systems, both onsite and remotely.

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About the role

We are seeking a dedicated IT Support Technician to join our client's team in Tirupati. In this role, you will provide essential technical assistance and support for our client's systems, both onsite and remotely. Your expertise will be crucial in maintaining the efficiency and effectiveness of their IT operations.

As an IT Support Technician, you will be responsible for troubleshooting hardware and software issues, assisting with network connectivity, and ensuring that all systems are functioning optimally. You will engage with end-users to understand their technical issues and provide solutions in a timely manner. This position requires strong problem-solving skills and the ability to communicate technical information clearly to non-technical users.

About the Role

In addition to resolving technical issues, you will also play a key role in the installation and configuration of new hardware and software. Keeping accurate records of support requests and solutions will be part of your daily tasks, as well as maintaining documentation related to IT processes and procedures. Our client values proactive team members who can anticipate potential issues and work to prevent them before they arise.

The ideal candidate will have a solid understanding of computer systems, mobile devices, and other tech products. A background in IT support or a related field is preferred, along with relevant certifications. If you are passionate about technology and enjoy helping others, this opportunity could be a great fit for you.

What you'll do

  • Provide technical support to users
  • Install and configure software and hardware
  • Diagnose and resolve technical issues
  • Maintain and update IT documentation

What you'll need

  • Degree in Computer Science or related field
  • Experience in a similar role
  • Certification in IT support (e.g., CompTIA A+) is a plus

Skills

Strong problem-solving skills Proficiency in troubleshooting Knowledge of networking and systems

Good to have

Familiarity with ticketing systems Experience with cloud services

Benefits

  • Opportunity for skill development
  • Flexible work environment
  • Competitive salary

Interested in this role?

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Questions about this job

What will my main duties be?
You will troubleshoot hardware and software issues, assist users with technical problems, and maintain IT documentation.
Is this position contract-based?
Yes, this is a contract role with potential for extension.
What experience is required?
2-5 years of IT support experience is preferred.
What is the salary range?
You can expect a salary between INR 35,000 and INR 60,000 monthly.
How do I apply?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.

Listing last updated

IT Support Technician

₹35,000–60,000 a month

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