IT Support Technician

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Listing updated

Pay
₹25,000–40,000 a month
Location
Pune, Maharashtra
Work mode
Hybrid
Job type
Contract
Experience
1–3 yrs
Category
IT

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client as an IT Support Technician, providing technical assistance to staff and troubleshooting hardware and software issues in a hybrid work environment.

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About the role

We are seeking an IT Support Technician to join our client, a leader in the technology sector, located in Pune. In this dynamic role, you will be responsible for providing comprehensive technical assistance to staff, ensuring efficient operation within a hybrid work environment. Your expertise will be pivotal in troubleshooting a wide range of hardware and software issues, allowing employees to maintain productivity and focus on their core tasks.

The ideal candidate will have a strong understanding of computer systems, mobile devices, and other tech products. You will be tasked with diagnosing and resolving technical issues, providing support for both software applications and hardware devices. This includes setting up workstations, installing necessary software, and maintaining network connectivity. Your proactive approach will help identify recurring problems and implement effective solutions to enhance overall IT performance.

Additionally, you will play a key role in educating staff on best practices for using technology effectively and securely. This includes providing training sessions and creating user-friendly documentation. Excellent communication skills are essential, as you will collaborate closely with team members across various departments to address their IT needs.

About the Role

If you are passionate about technology and enjoy helping others, this position offers you the chance to make a significant impact. Join our client’s team and contribute to a supportive work culture that values innovation and continuous improvement.

What you'll do

  • Provide technical support to users.
  • Diagnose and resolve hardware and software issues.
  • Maintain IT inventory and documentation.

What you'll need

  • Degree in Computer Science or related field.
  • Experience in IT support is preferred.
  • Certification in ITIL or CompTIA is a plus.

Skills

Strong troubleshooting skills. Familiarity with Windows and Mac OS. Excellent communication skills.

Good to have

Knowledge of network systems.

Benefits

  • Competitive salary.
  • Work from home options.
  • Opportunity for skill development and training.

Interested in this role?

It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.

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Questions about this job

What will my main duties be?
You will assist employees with IT-related issues and maintain computer systems.
Is this a full-time role?
This is a contract position with flexible hours.
What skills are required?
Knowledge of computer systems and excellent problem-solving skills are essential.

Listing last updated

IT Support Technician

₹25,000–40,000 a month

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