IT Support Technician - Join Our Leading IT Services Team in Noida

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Listing updated

Pay
₹40,000–70,000 a month
Location
Noida, Uttar Pradesh
Work mode
Remote
Job type
Contract
Experience
2–5 yrs
Category
IT Services

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

Join our team as an IT Support Technician, where you will provide technical support to clients and internal staff. You should possess a strong understanding of IT systems and excellent troubleshooting skills.

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About the role

Tech Solutions Pvt. Ltd., a prominent player in the IT services sector, is on the lookout for a skilled IT Support Technician to enhance our vibrant team based in Noida. In this essential position, you will play a crucial role in delivering top-notch technical support to our esteemed clients as well as our internal staff. Your expertise will ensure seamless operation of IT systems and contribute significantly to our mission of maintaining high customer satisfaction levels.

As an IT Support Technician, you will utilize your in-depth knowledge of hardware and software to troubleshoot and resolve a variety of technical issues promptly. You will be responsible for diagnosing problems efficiently, which is key in minimizing downtime and enhancing the overall user experience. Your role will involve managing user accounts, installing and configuring software and hardware, and providing technical assistance via multiple channels including phone, email, and chat.

We value proactive individuals who are dedicated to continuous improvement and who can thrive in a fast-paced environment. If you are passionate about technology and enjoy helping others, this is the perfect opportunity for you to advance your career in IT support. You will have the chance to work with a diverse range of technologies and expand your skill set while contributing to the success of our team.

About the Role

As part of your

What you'll do

  • Provide technical support to clients and staff.
  • Diagnose and resolve hardware and software issues.
  • Install and configure computer systems and applications.
  • Maintain IT documentation and inventory.
  • Assist in network setup and troubleshooting.

What you'll need

  • Degree in Computer Science or IT-related field.
  • 2+ years of experience in IT support.
  • Relevant certifications (e.g., CompTIA A+, Network+).

Skills

Strong problem-solving skills. Excellent communication and interpersonal skills. Proficiency in troubleshooting and technical support.

Good to have

Knowledge of cloud services. Experience with network security.

Benefits

  • Flexible working hours.
  • Remote work opportunities.
  • Access to training and certifications.

Interested in this role?

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Questions about this job

What kind of technical issues will I be handling?
You will assist with hardware and software issues, network connectivity problems, and general IT inquiries.
Is this role fully remote?
Yes, this position allows for remote work.
What qualifications are needed for this role?
A degree in Computer Science or related field, along with relevant certifications, is preferred.
What tools or software will I be using?
You will be using ticketing systems, remote desktop tools, and standard IT software.
How do I apply for this job?
You can apply directly through our company website or via email.

Listing last updated

IT Support Technician - Join Our Leading IT Services Team in Noida

₹40,000–70,000 a month

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