IT Support Technician

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Listing updated

Pay
₹30,000–50,000 a month
Location
Faridabad, Haryana
Work mode
Hybrid
Job type
Contract
Experience
1–3 yrs
Category
IT

In hand: about ₹26,900–45,000 a month after PF and income tax (estimate). How it's worked out

Our client is looking for an IT Support Technician to provide technical assistance and support to users. The role includes both onsite and remote work.

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About the role

Our client is seeking a dedicated IT Support Technician to join their team in Faridabad. This role is essential for ensuring that all users receive the technical assistance they need, whether they are working onsite or remotely. As an IT Support Technician, you will be the first point of contact for troubleshooting various hardware and software issues, making your contribution vital to maintaining smooth operations within the organization.

The ideal candidate will possess a strong understanding of computer systems, networks, and troubleshooting techniques. You will be responsible for diagnosing and resolving technical problems, providing support for applications, and assisting with system upgrades. Your ability to communicate effectively with users will be critical in helping them navigate their technical challenges.

In addition to providing support, you will have the opportunity to contribute to the development and implementation of IT policies and procedures. This proactive approach not only enhances user experience but also strengthens the overall IT infrastructure of the organization.

Our client values team collaboration and encourages ongoing professional development. As an IT Support Technician, you will have access to training resources to help you stay current with the latest technologies and best practices in IT support. If you are passionate about technology and enjoy helping others, this position offers a rewarding career path in a dynamic environment.

About the Role

Join our client’s team and make a significant impact by ensuring that all users have the support they need to perform their jobs effectively. If you are ready to take on a challenging yet fulfilling role in IT support, we encourage you to apply today.

What you'll do

  • Respond to IT support requests
  • Diagnose and resolve technical issues
  • Maintain IT equipment and inventory

What you'll need

  • Diploma or degree in IT or related field
  • 1+ years of experience in IT support
  • CompTIA A+ certification preferred

Skills

Strong problem-solving skills Excellent customer service Familiarity with Windows and Mac systems

Good to have

Networking knowledge Experience with ticketing systems

Benefits

  • Competitive salary
  • Work-life balance
  • Opportunity for skill development

Interested in this role?

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Questions about this job

What kind of issues will I be troubleshooting?
You will handle hardware, software, and network issues for users.
Is this role permanent?
This is a contract position with a duration of 6 months, with the possibility of extension.
Will I need to work in the office?
Yes, this role is hybrid, with both onsite and remote work.

Listing last updated

IT Support Technician

₹30,000–50,000 a month

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