IT Support Specialist
Tech Solutions Pvt. Ltd.
Join Tech Solutions Pvt. Ltd. as an IT Support Specialist. Provide technical support and troubleshoot issues remotely in a flexible work environment.
Job Description
Tech Solutions Pvt. Ltd., a leading provider of innovative IT services in Kolkata, is seeking a dedicated IT Support Specialist to join our dynamic team. In this role, you will be the first point of contact for our clients, providing essential technical support and troubleshooting a variety of IT-related issues. Your expertise will play a crucial role in ensuring our clients receive timely and effective solutions to their technical challenges.
As an IT Support Specialist, you will be responsible for diagnosing and resolving hardware and software problems, guiding clients through step-by-step solutions, and documenting all interactions in our support ticketing system. Your ability to communicate complex technical information in a user-friendly manner will be key to your success. You will also assist with the setup and configuration of new systems and software, ensuring that clients have a smooth onboarding experience.
This position offers a flexible work environment, allowing you to manage your schedule effectively while collaborating with a supportive team. We value continuous learning and provide opportunities for professional development, ensuring you stay updated with the latest technologies and industry trends.
About the Role
If you are passionate about technology and enjoy helping others, this is the perfect opportunity for you. Join us at Tech Solutions Pvt. Ltd. and contribute to our mission of delivering exceptional IT support to our clients while growing your career in a thriving industry.
Key Responsibilities
- Provide technical support to users remotely.
- Troubleshoot hardware and software issues.
- Document support requests and resolutions.
- Assist in network maintenance and upgrades.
Qualifications
- Bachelor's degree in Computer Science or related field.
- 1-3 years of experience in IT support.
- Knowledge of operating systems and basic networking.
Skills
Required
Good to Have
Benefits & Perks
- Flexible work hours.
- Opportunity to work with a dynamic team.
- Access to ongoing training and development.
Frequently Asked Questions
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Data refreshed in real-time • Sep 2, 2026