Remote IT Support Specialist

ApplyNear · recruiting for a confidential client

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Listing updated

Pay
₹25,000–45,000 a month
Location
Jaipur, Rajasthan
Work mode
Remote
Job type
Contract
Experience
1–3 yrs
Category
IT

In hand: about ₹22,400–40,500 a month after PF and income tax (estimate). How it's worked out

We are looking for a Remote IT Support Specialist to assist our clients with their technical issues. Enjoy flexible hours while helping others.

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About the role

As a Remote IT Support Specialist, you will provide essential technical assistance to clients by troubleshooting both hardware and software issues efficiently. Your responsibilities include responding to inquiries, managing support tickets, and ensuring a high level of customer satisfaction. This role is ideal for someone with a passion for technology and strong problem-solving skills.

You will collaborate closely with other IT professionals to resolve complex issues and enhance support processes. Enjoy the flexibility of remote work while contributing to a team that values innovation and improvement in IT support. If you are eager to develop your skills in a dynamic environment, this opportunity is perfect for you.

What you'll do

  • Provide technical assistance to clients
  • Troubleshoot hardware and software issues
  • Manage support tickets
  • Ensure customer satisfaction

What you'll need

  • Technical diploma or degree in IT
  • 1-3 years of experience in IT support
  • Familiarity with various operating systems

Skills

Proficient in troubleshooting Excellent communication skills Customer-focused mindset

Good to have

Experience with ticketing systems Knowledge of network administration

Benefits

  • Work from home
  • Flexible hours
  • Opportunities for skill development

Interested in this role?

It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.

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Questions about this job

What are the main tasks I will perform?
You will troubleshoot technical issues, manage support tickets, and provide customer assistance.
Is this position fully remote?
Yes, this role is entirely remote.
What qualifications are required?
A technical diploma or degree in IT and 1-3 years of support experience are preferred.

Listing last updated

Remote IT Support Specialist

₹25,000–45,000 a month

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