Remote IT Support Executive

ApplyNear · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Pune, Maharashtra
Work mode
Remote
Job type
Full time
Experience
Up to 2 yrs
Category
IT

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

We are looking for a Remote IT Support Executive to assist our clients with technical issues and enhance their IT experience.

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About the role

As a Remote IT Support Executive, you will provide essential technical assistance to clients facing software and hardware challenges. Your responsibilities will include troubleshooting issues, guiding users through step-by-step solutions, and ensuring that problems are resolved promptly.

This role is an excellent opportunity for recent graduates or individuals with limited experience eager to start their careers in IT support. You will be part of a dedicated team focused on delivering high-quality support while fostering a culture of learning and professional growth.

Our client offers comprehensive training and mentorship programs designed to enhance your skills and career prospects in the IT industry. If you have a passion for technology and a desire to help others, we encourage you to apply for this rewarding position.

What you'll do

  • Provide technical support to clients via phone, email, or chat
  • Diagnose and resolve technical issues related to hardware and software
  • Document and track support tickets and resolutions
  • Collaborate with the IT team to improve support processes

What you'll need

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  • Basic understanding of computer systems and troubleshooting
  • Excellent communication and problem-solving skills

Skills

Strong communication skills Basic troubleshooting skills Customer service orientation

Good to have

Familiarity with ITIL framework Knowledge of networking concepts

Benefits

  • Work from anywhere
  • Training and mentorship provided
  • Opportunity for career advancement

Interested in this role?

It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.

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Questions about this job

What are the daily tasks for this role?
You will assist clients with technical issues, troubleshoot problems, and provide guidance for software and hardware.
Is this position remote?
Yes, this is a full-time remote position.
Do I need previous experience to apply?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.
How can I apply for this job?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.
What salary can I expect in this role?
The salary ranges from INR 25,000 to INR 40,000 per month.

Listing last updated

Remote IT Support Executive

₹25,000–40,000 a month

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