Junior IT Support Technician

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Listing updated

Pay
₹25,000–40,000 a month
Location
Bhubaneswar, Odisha
Work mode
On-site
Job type
Full time
Experience
Up to 2 yrs
Category
IT

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

We are seeking a motivated Junior IT Support Technician to assist in troubleshooting and resolving technical issues for our clients. The ideal candidate should have a passion for technology and a willingness to learn.

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About the role

We are seeking a motivated Junior IT Support Technician to join our dynamic team in Bhubaneswar. In this role, you will play a crucial part in assisting our clients with troubleshooting and resolving a variety of technical issues. The ideal candidate should have a passion for technology, a willingness to learn, and the ability to communicate effectively with clients and team members.

As a Junior IT Support Technician, you will be responsible for providing first-line support to users, addressing hardware and software problems, and assisting with the setup and configuration of IT equipment. You will gain experience in diagnosing system issues, performing repairs, and ensuring that all equipment is functioning at optimal levels. Your eagerness to learn will be essential as you will be exposed to a wide range of technologies and tools.

In addition to technical skills, this position requires strong problem-solving abilities and a customer-oriented mindset. You will work closely with senior technicians and gain hands-on experience that can propel your career forward in the IT industry. Opportunities for professional growth and development will be available as you progress in your role.

About the Role

This position is perfect for individuals looking to start their career in IT support. You will be part of a collaborative environment that values teamwork and innovation. If you are ready to take on new challenges and contribute to our clients' success, we encourage you to apply and join our dedicated team.

What you'll do

  • Provide first-level technical support to clients.
  • Troubleshoot hardware and software issues.
  • Assist with system installations and configurations.
  • Document and track support requests.

What you'll need

  • Basic knowledge of computer systems and networks.
  • Strong problem-solving skills.
  • Excellent communication and interpersonal skills.

Skills

Familiarity with Windows and Mac operating systems. Basic networking knowledge. Customer service skills.

Good to have

Experience with remote support tools. Knowledge of troubleshooting mobile devices.

Benefits

  • Health insurance coverage.
  • Professional development opportunities.
  • Flexible working hours.

Interested in this role?

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Questions about this job

What are the primary responsibilities of this role?
You will be responsible for providing technical support, troubleshooting hardware and software issues, and assisting with system installations.
What qualifications are needed for this position?
A basic understanding of IT systems or a relevant degree/diploma is preferred, along with good communication skills.
Is there room for growth in this role?
Yes, there are opportunities for advancement as you gain more experience and skills.
What is the work environment like?
The position is onsite in a dynamic office setting, providing hands-on support to clients.

Listing last updated

Junior IT Support Technician

₹25,000–40,000 a month

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