About the role
Join Tech Innovators, a leading technology solutions provider in Ludhiana, as a part-time IT Support Technician. In this pivotal role, you will serve as the first point of contact for our valued clients, assisting them with a range of technical issues and ensuring their systems operate seamlessly. Your expertise will be crucial in diagnosing problems and providing effective solutions, enhancing the overall customer experience.
As an IT Support Technician, you will possess a keen understanding of various software and hardware configurations, allowing you to troubleshoot and resolve issues efficiently. Your role is not just about fixing problems; it’s about building relationships and trust with clients, ensuring that they feel supported and confident in their technology. You will work closely with a diverse range of clients, from small businesses to larger enterprises, understanding their unique needs and tailoring your support accordingly.
About the Role
This position offers a unique opportunity to work with a dynamic team in a fast-paced environment while honing your technical
What you'll do
- Provide technical support to clients via phone and email.
- Troubleshoot hardware and software issues.
- Assist in setting up and maintaining IT infrastructure.
- Document technical issues and solutions.
What you'll need
- Diploma or certification in IT or related field.
- 1-3 years of experience in IT support or related roles.
- Strong problem-solving skills.
Skills
Good to have
Benefits
- Flexible working hours.
- Training and development opportunities.
- Collaborative work environment.
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