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IT Support Specialist - Remote Technical Assistance in Visakhapatnam

Tech Solutions Pvt. Ltd.

We are seeking an IT Support Specialist at Tech Solutions Pvt. Ltd. to provide remote technical assistance to clients. You will troubleshoot issues and ensure customer satisfaction with our IT services.

Visakhapatnam, Andhra Pradesh
Contract Remote
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INR 40,000 - INR 70,000/month 2.0-5.0 yrs experience

Job Description

Take the next step in your IT career with Tech Solutions Pvt. Ltd. as an IT Support Specialist in Visakhapatnam. In this dynamic role, you will be at the forefront of delivering exceptional technical support to our diverse clientele. Your primary responsibility will be to provide remote assistance, ensuring that our clients experience smooth operations and minimal disruptions.

As an IT Support Specialist, you will engage directly with clients, addressing their inquiries and troubleshooting a wide array of hardware and software issues. Your ability to diagnose problems accurately and guide clients through effective solutions will be crucial in maintaining high client satisfaction levels. You will collaborate closely with our talented technical team, escalating complex issues as needed to facilitate timely and efficient resolutions.

Your expertise in IT systems will play a vital role in enhancing the overall performance and reliability of our service offerings. Join us at Tech Solutions Pvt. Ltd. and leverage your

Key Responsibilities

  • Provide remote IT support to clients via phone and email
  • Diagnose and resolve technical issues
  • Document support interactions and solutions
  • Collaborate with the development team on software updates

Qualifications

  • Bachelor's degree in Information Technology or related field
  • Experience in a technical support role
  • Certification in IT support (e.g., CompTIA A+, Microsoft Certified)

Skills

Required

Technical troubleshooting skills Excellent communication skills Time management

Good to Have

Familiarity with ITIL practices Experience with remote support tools

Benefits & Perks

  • Work from home flexibility
  • Health benefits
  • Opportunities for skill enhancement

Interested in this role?

Apply now and take the next step in your career

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Frequently Asked Questions

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What kind of issues will I be troubleshooting?
You will handle software and hardware issues, network connectivity problems, and user inquiries.
Is this a fully remote position?
Yes, this role is completely remote.
What qualifications do I need?
You should have a degree in IT or a related field and experience in technical support.

Data refreshed in real-time • Sep 2, 2026

IT Support Specialist - Remote Technical Assistance in Visakhapatnam

Tech Solutions Pvt. Ltd.

Apply Now