IT Support Specialist

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Listing updated

Pay
₹40,000–70,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
Hybrid
Job type
Contract
Experience
2–5 yrs
Category
IT

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

Tech Solutions Pvt. Ltd. is seeking an IT Support Specialist to provide technical assistance and support. Ideal for tech-savvy professionals.

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About the role

Join our innovative team as an IT Support Specialist in the vibrant city of Thiruvananthapuram. We are seeking a dedicated and experienced professional who is not only tech-savvy but also passionate about delivering exceptional technical support to our staff and clients. In this pivotal role, you will be at the forefront of troubleshooting and diagnosing a variety of hardware and software issues, ensuring seamless operational efficiency across all IT systems.

As an IT Support Specialist, your responsibilities will extend beyond just resolving technical problems. You will manage user accounts, implement new technologies, and provide essential training to users, thereby fostering a culture of continuous improvement and learning within our organization. You will also collaborate with various departments to understand their IT needs and provide tailored solutions that enhance productivity.

Your expertise will be crucial in maintaining the integrity and performance of our IT infrastructure. You will have the opportunity to make a significant impact on our team by identifying areas for improvement and implementing best practices in IT support. We value a proactive approach, and your ability to anticipate potential issues will be key to ensuring a smooth operational environment.

The ideal candidate will bring a strong background in IT support, showcasing excellent problem-solving skills and a commitment to enhancing user experience. If you thrive in a fast-paced environment and enjoy helping others navigate technical challenges, we invite you to apply and become an integral part of our team. Your role will not only involve technical troubleshooting but also contributing to a collaborative and supportive workplace culture.

What you'll do

  • Provide technical support to users via phone, email, or chat.
  • Install and configure software and hardware.
  • Monitor and maintain computer systems and networks.
  • Respond to IT support tickets in a timely manner.

What you'll need

  • Bachelor's degree in IT or related field.
  • Experience in technical support.
  • Knowledge of computer systems and networks.

Skills

Strong problem-solving abilities. Excellent interpersonal skills. Knowledge of IT support tools.

Good to have

Experience with cloud services. Knowledge of cybersecurity principles.

Benefits

  • Flexible working hours.
  • Professional training and certifications.
  • Health and wellness programs.

Interested in this role?

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Questions about this job

What will my daily tasks include?
You will troubleshoot IT issues, provide user support, and maintain IT systems.
Is the position remote or hybrid?
This is a hybrid role, allowing you to work both remotely and onsite.
What qualifications do I need?
A degree in Computer Science or related field is preferred.
What is the expected salary for this role?
The salary ranges from INR 40,000 to INR 70,000 per month.
How can I apply for this job?
Applications can be submitted via the ApplyNear job portal.

Listing last updated

IT Support Specialist

₹40,000–70,000 a month

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