IT Support Specialist
Tech Solutions Pvt Ltd
We are looking for an IT Support Specialist at Tech Solutions Pvt Ltd in Thiruvananthapuram. Provide technical assistance and support for users.
Job Description
Tech Solutions Pvt Ltd is seeking a dedicated and skilled IT Support Specialist to join our dynamic team in Thiruvananthapuram. In this role, you will be the first point of contact for our users, providing essential technical assistance and support for a variety of IT-related issues. Your expertise will be crucial in ensuring that our employees can effectively utilize their technology resources.
As an IT Support Specialist, you will be responsible for diagnosing and resolving hardware and software problems, assisting with network connectivity issues, and offering guidance on the use of applications. Your ability to communicate technical information clearly and effectively will help empower users to solve their own issues when possible. You will also be responsible for maintaining documentation of support requests and solutions to improve our service processes.
The ideal candidate will possess strong troubleshooting
Key Responsibilities
- Provide technical support to staff
- Install and configure software and hardware
- Manage user accounts and permissions
Qualifications
- Bachelor's degree in Computer Science or IT
- Experience in a similar role
- Relevant certifications (e.g., CompTIA, Cisco)
Skills
Required
Good to Have
Benefits & Perks
- Health insurance
- Flexible work hours
- Professional development opportunities
Frequently Asked Questions
LiveWhat types of issues will I be troubleshooting?
Is this position remote or onsite?
What qualifications are needed for this role?
Data refreshed in real-time • Sep 2, 2026