IT Support Specialist

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Listing updated

Pay
₹35,000–60,000 a month
Location
Srinagar, Jammu and Kashmir
Work mode
Hybrid
Job type
Contract
Experience
2–5 yrs
Category
IT

In hand: about ₹31,400–54,000 a month after PF and income tax (estimate). How it's worked out

Our client is looking for an IT Support Specialist to provide technical support and troubleshooting assistance. This contract position requires a strong background in IT systems and customer service.

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About the role

Our client is seeking a dedicated IT Support Specialist to join their team in Srinagar. This contract position is ideal for individuals who possess a strong background in IT systems, technical support, and customer service. The successful candidate will play a crucial role in ensuring the smooth operation of IT services and providing exceptional support to end-users.

In this role, you will be responsible for troubleshooting hardware and software issues, assisting users with technical inquiries, and maintaining IT equipment. You will also be expected to document support requests and resolutions, ensuring that all interactions are recorded accurately. Your ability to communicate effectively with both technical and non-technical staff will be essential in delivering high-quality support.

The ideal candidate will have experience with various operating systems, networking concepts, and common software applications. A customer-centric attitude and the ability to work under pressure are vital for success in this role. Additionally, familiarity with remote support tools and ticketing systems will be an advantage.

About the Role

This position not only offers the opportunity to work in a dynamic environment but also allows for professional growth and development within the IT field. If you are passionate about technology and enjoy helping others solve their IT challenges, we encourage you to apply for this exciting opportunity.

What you'll do

  • Provide technical support to end-users
  • Diagnose and resolve hardware and software issues
  • Maintain IT documentation and inventory
  • Collaborate with IT team on projects

What you'll need

  • Bachelor's degree in Computer Science or IT
  • Certifications such as CompTIA A+ or Microsoft Certified Professional
  • Excellent problem-solving skills

Skills

Technical troubleshooting Customer service orientation Networking knowledge

Good to have

Experience with cloud technologies Knowledge of cybersecurity principles

Benefits

  • Competitive salary
  • Professional development opportunities
  • Flexible working arrangements

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Questions about this job

What type of technical support will I be providing?
You will assist with hardware and software issues, network connectivity problems, and user account management.
Is this role fully remote?
This is a hybrid role, requiring some onsite presence in Rajbagh, Srinagar.
What qualifications are needed?
A degree in Computer Science or a related field, along with relevant certifications, is preferred.

Listing last updated

IT Support Specialist

₹35,000–60,000 a month

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