About the role
As an IT Support Specialist, you will provide technical support to users experiencing software or hardware issues. You will troubleshoot problems, guide users through solutions, and ensure systems run smoothly. This role is well-suited for tech-savvy individuals with strong problem-solving skills who enjoy helping others. The hiring company offers a dynamic work environment and the chance to grow your career in IT.
What you'll do
- Provide remote technical support to users.
- Troubleshoot software and hardware issues.
- Document support requests and resolutions.
- Assist in IT asset management.
What you'll need
- Degree in Computer Science or related field.
- 1-3 years of experience in IT support.
- Familiarity with remote support tools.
Skills
Good to have
Benefits
- Flexible working hours.
- Remote working opportunity.
- Training and development programs.
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