IT Support Specialist

ApplyNear · recruiting for a confidential client

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Listing updated

Pay
₹40,000–60,000 a month
Location
Mangaluru, Karnataka
Work mode
On-site
Job type
Full time
Experience
2–5 yrs
Category
IT

In hand: about ₹36,000–54,000 a month after PF and income tax (estimate). How it's worked out

Join our client as an IT Support Specialist, where you will provide technical assistance and support to end-users. This role requires a proactive approach to troubleshooting and problem-solving in a fast-paced environment.

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About the role

Join our client as an IT Support Specialist in Mangaluru, where you will play a crucial role in providing technical assistance and support to end-users. This position is ideal for individuals who thrive in a dynamic environment and enjoy solving technical problems. As an IT Support Specialist, you will be responsible for diagnosing and resolving hardware and software issues, ensuring that all systems are functioning optimally.

Your day-to-day responsibilities will include responding to user inquiries, troubleshooting issues, and providing timely solutions to enhance user satisfaction. You will work closely with other IT team members to maintain the integrity of our client’s IT infrastructure. Your proactive approach to problem-solving will be essential in minimizing downtime and ensuring that all users have the support they need to perform their tasks efficiently.

In addition to technical skills, strong communication abilities are vital in this role. You will need to explain complex technical information in a clear and concise manner to users with varying levels of technical expertise. Your ability to work collaboratively within a team will also contribute to a positive work environment and successful outcomes for our client.

About the Role

As an IT Support Specialist, you will be part of a team dedicated to providing exceptional service. You will have opportunities for professional development and the chance to work with the latest technologies. If you are a motivated individual seeking to advance your career in IT, we encourage you to apply for this exciting opportunity.

What you'll do

  • Provide technical support to users.
  • Maintain and update IT systems.
  • Document technical issues and solutions.
  • Install and configure computer hardware and software.

What you'll need

  • Bachelor's degree in IT or Computer Science.
  • Experience in a similar role.
  • IT certifications (e.g., CompTIA, Cisco) are a plus.

Skills

Strong problem-solving skills. Knowledge of networking and security protocols. Excellent communication skills.

Good to have

Experience with cloud technologies. Familiarity with ticketing systems.

Benefits

  • Comprehensive health insurance.
  • Performance bonuses.
  • Professional development opportunities.

Interested in this role?

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Questions about this job

What are the main duties in this role?
You will troubleshoot hardware and software issues, provide user support, and maintain IT systems.
What qualifications are required?
A degree in Computer Science or related field, along with relevant IT certifications.
Is remote work an option for this position?
This is an onsite position based in Mangaluru.
What is the salary range?
The monthly salary ranges from INR 40,000 to INR 60,000.
How do I submit my application?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.

Listing last updated

IT Support Specialist

₹40,000–60,000 a month

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