About the role
As an IT Support Specialist, you will provide remote technical assistance to clients by troubleshooting hardware and software issues. Your responsibilities include responding to support tickets and resolving technical problems efficiently.
This role is ideal for individuals who excel in problem-solving and possess strong communication skills. You will play a key role in ensuring high levels of customer satisfaction while working in a dynamic and supportive environment.
By joining our client’s team, you will contribute to the seamless operation of IT services, embracing a culture that values innovation and efficiency.
What you'll do
- Provide remote technical support to clients
- Troubleshoot hardware and software issues
- Respond to support tickets in a timely manner
- Document and track technical issues
What you'll need
- Degree in Computer Science or related field
- 2-5 years of experience in IT support
- Strong understanding of various software and operating systems
Skills
Excellent communication skills
Analytical problem-solving skills
Technical proficiency
Good to have
Familiarity with network protocols
Experience with customer service
Benefits
- Flexible work hours
- Remote work setup
- Professional development opportunities
Interested in this role?
It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.
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Questions about this job
What technical skills are required for this position?
You should have experience with troubleshooting hardware and software issues.
Is this a remote position?
Yes, this role is fully remote.
What is the expected salary range?
The salary ranges from INR 40,000 to INR 70,000 monthly.
How long is the contract duration?
The contract duration is 12 months, with possibilities for extension.
How do I apply for this job?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.
Listing last updated