IT Support Specialist - Join Our Dynamic Tech Team in Gurugram
Tech Solutions Pvt. Ltd.
Tech Solutions Pvt. Ltd. is seeking an IT Support Specialist to assist clients with technical issues and provide support via remote channels. This role is ideal for someone who enjoys problem-solving and customer interaction.
Job Description
Tech Solutions Pvt. Ltd., a prominent name in the IT services industry, is seeking a motivated and skilled IT Support Specialist to enhance our team in Gurugram. In this pivotal role, you will serve as the first line of support for our valued clients encountering technical difficulties. Your expertise in troubleshooting and providing effective solutions through various remote communication channels will play a vital role in maintaining high levels of client satisfaction.
As an IT Support Specialist, you will engage directly with clients to diagnose and resolve their technical issues efficiently. Your strong problem-solving
Key Responsibilities
- Provide technical support to clients via phone and online.
- Diagnose and troubleshoot hardware and software issues.
- Document and track support requests accurately.
Qualifications
- Bachelor’s degree in Computer Science or related field.
- Experience in a technical support role.
- Strong troubleshooting skills.
Skills
Required
Good to Have
Benefits & Perks
- Work from home flexibility.
- Opportunity for skill development and training.
- Performance bonuses.
Frequently Asked Questions
LiveWhat types of issues will I be handling?
Is this role fully remote?
What tools will I be using?
Data refreshed in real-time • Sep 2, 2026