IT Support Specialist

ApplyNear · recruiting for a confidential client

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Listing updated

Pay
₹40,000–70,000 a month
Location
Faridabad, Haryana
Work mode
Hybrid
Job type
Contract
Experience
2–5 yrs
Category
IT

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

Our client is looking for an experienced IT Support Specialist to provide technical support and troubleshoot issues in a hybrid work environment. Join us to enhance user experience and operational efficiency.

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About the role

Our client is seeking a skilled IT Support Specialist to join their team in Faridabad. In this role, you will be responsible for providing comprehensive technical support to users in a hybrid work environment. Your primary focus will be on troubleshooting and resolving IT-related issues, ensuring that all systems are functioning optimally and users have the necessary tools to perform their tasks efficiently.

As an IT Support Specialist, you will engage with employees to understand their technical challenges and provide timely solutions. This includes setting up new hardware and software, maintaining existing systems, and offering training to staff on various technologies. You will also monitor system performance and conduct regular maintenance to prevent potential issues, ensuring a seamless operational experience for all users.

Collaboration is key in this position, as you will work closely with other IT team members to implement improvements and upgrades to existing systems. Your ability to communicate effectively and provide exceptional customer service will be vital in enhancing user experience and operational efficiency.

About the Role

The ideal candidate will possess a strong understanding of IT systems and support practices, along with excellent problem-solving skills. A proactive approach to identifying and resolving issues before they escalate will be crucial in this position. If you are passionate about technology and dedicated to providing outstanding support, we encourage you to apply for this exciting opportunity with our client.

What you'll do

  • Provide technical support to end-users
  • Troubleshoot hardware and software issues
  • Maintain IT documentation and inventory

What you'll need

  • Bachelor's degree in IT or related field
  • 2-5 years of experience in IT support
  • Certifications like CompTIA A+, Network+ preferred

Skills

Strong problem-solving skills Excellent communication skills Ability to work under pressure

Good to have

Experience with cloud services Knowledge of cybersecurity principles

Benefits

  • Health insurance
  • Flexible working hours
  • Opportunity for skill development

Interested in this role?

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Questions about this job

What technical skills are required for this role?
Proficiency in Windows and Mac OS, networking, and helpdesk software is essential.
What type of support will I provide?
You will assist users with hardware and software issues, network troubleshooting, and system maintenance.
Is this role fully onsite or remote?
This is a hybrid role with a mix of onsite and remote work.

Listing last updated

IT Support Specialist

₹40,000–70,000 a month

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