IT Support Specialist

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Listing updated

Pay
₹40,000–70,000 a month
Location
Delhi, Delhi
Work mode
On-site
Job type
Full time
Experience
2–5 yrs
Category
IT

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

Looking for an experienced IT Support Specialist to provide technical assistance and support to our client's staff. Immediate start available.

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About the role

We are seeking an experienced IT Support Specialist to join our client's team in Delhi. In this role, you will provide essential technical assistance and support to the staff, ensuring their IT systems run smoothly and efficiently. Your expertise will be critical in maintaining the functionality of hardware and software, troubleshooting issues, and guiding users through various technical challenges.

As an IT Support Specialist, you will be responsible for diagnosing and resolving technical problems, whether they relate to computer systems, networks, or software applications. You will work closely with the team to implement solutions that enhance productivity and minimize downtime. Excellent communication skills are essential, as you will be the first point of contact for users experiencing technical difficulties.

Our client values proactive individuals who can anticipate issues before they arise. You will also play a key role in training staff on new technologies and software updates, helping them to maximize their use of IT resources. This is an exciting opportunity for someone looking to make a significant impact in a dynamic work environment.

If you are passionate about technology and enjoy helping others, we encourage you to apply for this position. An immediate start is available for the right candidate, and we look forward to welcoming you to the team.

What you'll do

  • Diagnose and resolve technical issues
  • Provide support for software and hardware problems
  • Maintain network infrastructure
  • Document IT processes and procedures

What you'll need

  • Bachelor's degree in Computer Science or related field
  • 2+ years of experience in IT support
  • Strong knowledge of computer systems

Skills

Problem-solving skills Technical knowledge of computer systems Customer service skills

Good to have

Experience with cloud services Knowledge of networking concepts

Benefits

  • Competitive salary
  • Health benefits
  • Career advancement opportunities

Interested in this role?

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Questions about this job

What are the main duties of this role?
You will troubleshoot hardware and software issues, provide support via phone and email, and maintain network systems.
Do I need specific certifications?
Certifications like CompTIA A+ or Microsoft Certified are preferred but not mandatory.
What is the typical work schedule?
Standard working hours apply, with occasional overtime during critical issues.

Listing last updated

IT Support Specialist

₹40,000–70,000 a month

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