About the role
The IT Support Specialist will deliver technical support and troubleshooting for a range of IT issues remotely. This role is perfect for candidates with a background in IT or computer science, as you will assist users with both software and hardware problems to ensure the smooth operation of IT systems.
Our client values proactive problem-solvers who can effectively communicate with clients to resolve issues promptly. The role offers a flexible work environment, allowing for a balanced work-life experience while contributing to the overall efficiency of IT operations.
What you'll do
- Provide technical support for software and hardware issues
- Assist users in troubleshooting problems
- Maintain records of support requests and resolutions
- Collaborate with IT team to improve support processes
What you'll need
- Bachelor's degree in IT or Computer Science
- 1-3 years of experience in technical support
- Knowledge of common software and hardware
Skills
Strong problem-solving skills
Excellent communication
Technical proficiency in IT systems
Good to have
Experience with ticketing systems
Familiarity with network troubleshooting
Benefits
- Flexible working hours
- Remote work opportunity
- Skill development programs
Interested in this role?
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Questions about this job
What are the main tasks involved in this role?
You will provide remote technical support and troubleshoot IT issues.
Is this position suitable for fresh graduates?
Yes, entry-level candidates with basic IT knowledge are welcome.
What is the work schedule like?
This is a part-time role with flexible working hours.
What salary can I expect?
The salary ranges from INR 20,000 to INR 30,000 monthly.
How do I submit my application?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.
Listing last updated