About the role
As an IT Support Executive, you will be the first point of contact for users encountering technical difficulties. Your responsibilities include troubleshooting hardware and software issues, providing remote assistance, and ensuring that IT resources are operating efficiently.
This role is perfect for tech-savvy individuals who enjoy problem-solving and assisting others. Daily tasks involve responding to support tickets, maintaining IT documentation, and collaborating with the IT team to enhance service processes. Our client offers a flexible work environment where you can develop your skills in IT support.
What you'll do
- Troubleshoot hardware and software issues
- Provide remote assistance to users
- Maintain IT documentation and records
- Collaborate with the IT team on service improvements
What you'll need
- Bachelor's degree in IT or related field
- 1-3 years of experience in IT support
- Familiarity with common operating systems and software
Skills
Strong problem-solving skills
Excellent communication skills
Technical knowledge of IT systems
Good to have
Experience with ticketing systems
Knowledge of network troubleshooting
Benefits
- Flexible work schedule
- Access to training and development resources
- Work-from-home allowances
Interested in this role?
It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.
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Questions about this job
What kind of issues will I support?
You will assist with hardware and software troubleshooting for users.
Is this position fully remote?
Yes, this is a fully remote role.
What qualifications do I need?
A degree in IT or related field with 1-3 years of experience.
What is the salary for this role?
The salary is between INR 25,000 and INR 40,000 monthly.
How do I apply for this position?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.
Listing last updated