About the role
As an IT Support Executive, you will serve as the first point of contact for users facing technical difficulties. Your primary responsibilities include troubleshooting hardware and software issues, providing remote support through various communication channels, and documenting all interactions for future reference.
This role is ideal for recent graduates looking to gain experience in IT support while enhancing their technical skills. You will collaborate closely with a team of IT professionals to ensure that all systems are operational and users are satisfied with their IT services.
If you are passionate about technology and enjoy helping others, this opportunity is perfect for you. Join our client and take the first step towards a rewarding career in IT support!
What you'll do
- Provide remote technical support to users
- Troubleshoot hardware and software issues
- Document all support interactions
- Assist in maintaining IT inventory
- Work with IT team to resolve complex issues
What you'll need
- Degree or diploma in IT or related field
- Basic knowledge of computer systems and software
- Strong problem-solving skills
Skills
Good to have
Benefits
- Flexible working hours
- Opportunity for skill development
- Remote work environment
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