About the role
As an IT Support Executive, you will be responsible for providing technical assistance and support to users within the organization. This role involves troubleshooting hardware and software issues, assisting with network connectivity problems, and ensuring that IT equipment is functioning optimally.
You will work closely with team members to resolve technical challenges, guiding users through step-by-step solutions. Excellent communication skills are essential, as you will be the first point of contact for IT-related inquiries.
Our client offers opportunities for professional growth and development in a dynamic work environment. Ideal candidates should have a strong understanding of IT systems and a passion for helping others.
What you'll do
- Provide technical support to users via phone and email
- Troubleshoot hardware and software issues
- Assist in the setup and configuration of IT equipment
- Maintain documentation of support requests
What you'll need
- Diploma or degree in IT or related field
- Experience in technical support is preferred
- Strong understanding of computer systems
Skills
Good to have
Benefits
- Flexible working hours
- Opportunity to enhance IT skills
- Supportive team environment
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