About the role
The IT Support Coordinator plays a crucial role in delivering technical assistance and support for various queries related to computer systems, software, and hardware. You will troubleshoot technical issues and guide users through step-by-step solutions, ensuring a seamless user experience.
This position is ideal for tech-savvy individuals who thrive in remote work environments. With the flexibility to manage your own schedule, you will collaborate with a dynamic team dedicated to enhancing IT services and providing effective solutions. Join us to make a positive impact in the field of IT support.
What you'll do
- Provide technical support
- Troubleshoot software and hardware issues
- Guide users through solutions
- Document processes and issues
What you'll need
- Experience in IT support
- Strong problem-solving skills
- Familiarity with networking
Skills
Technical proficiency
Communication skills
Customer service orientation
Good to have
Knowledge of ITIL framework
Experience with CRM tools
Benefits
- Work from home
- Flexible hours
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.
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Questions about this job
What does the role involve on a daily basis?
You will troubleshoot technical issues and provide support to users remotely.
Is this role suitable for fresh graduates?
No, we prefer candidates with at least 2 years of IT support experience.
What are the working hours for this position?
Flexible working hours are available, as this is a remote role.
What is the salary range for this position?
The salary ranges from INR 35,000 to INR 60,000 per month.
Listing last updated