About the role
As an IT Support Coordinator, you will deliver remote technical assistance, helping clients troubleshoot software and hardware issues. This entry-level position is ideal for recent graduates or those passionate about technology and customer service.
In this role, you will guide users through solutions while ensuring a high level of customer satisfaction. Our client values innovation and offers a supportive team environment where you can develop your skills.
You will encounter various IT challenges, gaining practical experience in tech support. If you are enthusiastic about technology and eager to kickstart your career in IT, this opportunity is for you.
What you'll do
- Provide remote technical support to clients
- Troubleshoot software and hardware issues
- Document and track support requests
- Assist in user training and onboarding
- Collaborate with the IT team for escalated issues
What you'll need
- Basic knowledge of IT and customer service
- Recent graduates are encouraged to apply
- Strong communication skills
Skills
Good to have
Benefits
- Flexible working hours
- Opportunity for skill development
- Work from the comfort of your home
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