About the role
As an IT Support Associate, you will be responsible for troubleshooting hardware and software issues, managing user accounts, and providing technical support to staff. This hybrid role allows you to work both onsite and remotely, making it ideal for someone who thrives in diverse environments. You will collaborate with other IT professionals to enhance system efficiency and user experience. This position suits individuals who are proactive problem-solvers with a passion for technology and customer support.
What you'll do
- Troubleshoot hardware and software issues
- Manage user accounts and permissions
- Provide technical support and training to staff
- Collaborate with IT team on projects
What you'll need
- Bachelor's degree in IT or a related field
- 3-7 years of experience in IT support
- Certifications in relevant technologies are a plus
Skills
Strong problem-solving skills
Excellent communication and interpersonal skills
Knowledge of networking and system administration
Good to have
Familiarity with cloud services
Experience in user training
Benefits
- Flexible working hours
- Professional development opportunities
- Supportive team environment
Interested in this role?
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Questions about this job
What are the primary responsibilities in this job?
You will troubleshoot IT issues, manage user accounts, and provide technical support.
Is this a full-time position?
This is a contract role with flexible hours in a hybrid work environment.
What qualifications are needed?
A degree in IT or related field with 3-7 years of experience is preferred.
What is the salary range for this position?
The monthly salary is between INR 40,000 and INR 70,000.
How can I apply for the IT Support Associate role?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.
Listing last updated