IT Helpdesk Support

ApplyNear · recruiting for a confidential client

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Listing updated

Pay
₹25,000–45,000 a month
Location
Bhubaneswar, Odisha
Work mode
Remote
Job type
Contract
Experience
1–3 yrs
Category
IT

In hand: about ₹22,400–40,500 a month after PF and income tax (estimate). How it's worked out

Our client is looking for an IT Helpdesk Support professional to join their remote team in Bhubaneshwar.

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About the role

As an IT Helpdesk Support professional, you will provide vital technical support to clients and troubleshoot issues remotely. This role is perfect for individuals who are tech-savvy and have a passion for assisting others. Your daily tasks will include responding promptly to support tickets, diagnosing and resolving technical problems, and ensuring high levels of customer satisfaction.

This position offers an excellent opportunity for professional growth in the IT field while working from the comfort of your home. You will collaborate with a dynamic team and develop your skills in a supportive environment, making a tangible impact on clients' experiences.

What you'll do

  • Provide technical support
  • Troubleshoot issues remotely
  • Respond to support tickets
  • Ensure customer satisfaction

What you'll need

  • 1-3 years of IT support experience
  • Technical certifications preferred
  • Strong communication skills

Skills

Problem-solving skills Technical knowledge Customer service orientation

Good to have

Familiarity with ticketing systems Basic networking knowledge

Benefits

  • Flexible work hours
  • Remote work opportunity
  • Exposure to diverse technologies

Interested in this role?

It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.

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Questions about this job

What will my day-to-day responsibilities be?
You will respond to support tickets, troubleshoot issues, and provide excellent customer service.
Is this position remote?
Yes, this is a remote position.
What experience do I need for this role?
1-3 years in IT support or a related field is preferred.
What is the salary range?
The salary range is INR 25,000 to INR 45,000 per month.
How do I apply for this role?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.

Listing last updated

IT Helpdesk Support

₹25,000–45,000 a month

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