Front Desk Receptionist

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Listing updated

Pay
₹20,000–30,000 a month
Location
Dehradun, Uttarakhand
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Hospitality

In hand: about ₹17,900–26,900 a month after PF and income tax (estimate). How it's worked out

Join our client as a Front Desk Receptionist, where you will be the first point of contact for guests. Provide excellent customer service and manage reservations efficiently.

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About the role

We are seeking a proactive and friendly Front Desk Receptionist to join our client’s team in Dehradun. As the first point of contact for guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive experience from the moment they arrive. Your ability to provide excellent customer service will be essential in representing our client’s commitment to hospitality.

In this role, you will manage reservations and handle guest inquiries with professionalism and efficiency. You will be responsible for checking guests in and out, processing payments, and maintaining accurate records of reservations and availability. Your attention to detail will help ensure that all guest requests are fulfilled, and you will assist in coordinating with other departments to ensure smooth operations.

As a Front Desk Receptionist, you will also address any concerns or issues that guests may have during their stay, demonstrating problem-solving skills and a commitment to service excellence. Strong communication skills are necessary, as you will interact with guests from diverse backgrounds and assist them with various needs, including providing information about local attractions and services.

About the Role

The ideal candidate will have previous experience in a customer-facing role, preferably in the hospitality industry. A friendly demeanor, strong organizational skills, and the ability to work well under pressure are essential for success in this position. If you are passionate about delivering exceptional service and enjoy working in a dynamic environment, we encourage you to apply.

What you'll do

  • Greet and assist guests.
  • Manage reservations and inquiries.
  • Handle check-in and check-out processes.
  • Maintain front desk operations.

What you'll need

  • High school diploma or equivalent.
  • 1-3 years of experience in customer service.
  • Strong interpersonal skills.

Skills

Strong communication skills. Ability to multitask. Proficiency in MS Office.

Good to have

Experience with hotel management software. Knowledge of local attractions.

Benefits

  • Competitive salary.
  • Employee discounts.
  • Career advancement opportunities.

Interested in this role?

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Questions about this job

What are the main duties of a Front Desk Receptionist?
You will greet guests, manage bookings, and handle inquiries.
Is prior experience necessary?
A minimum of one year in a similar role is preferred.
What skills should I possess?
Excellent communication and customer service skills are essential.

Listing last updated

Front Desk Receptionist

₹20,000–30,000 a month

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