About the role
Join Luxury Stays Group, a prestigious name in the hospitality industry, as a Front Desk Executive in the vibrant city of Kochi. This exciting opportunity places you at the heart of our luxurious property, where you will be the welcoming face that greets our valued guests. Your role is essential in creating memorable experiences, ensuring that every visitor feels special from the moment they step through our doors.
As a Front Desk Executive, you will excel in providing outstanding customer service, managing seamless check-ins and check-outs while skillfully handling reservations. Your commitment to excellence means promptly addressing guest inquiries and concerns with a friendly and professional approach. You will be instrumental in maintaining the front desk's operational efficiency, showcasing your attention to detail and organizational skills to keep everything running smoothly. If you're passionate about hospitality and looking to make a difference in a luxurious environment, we encourage you to apply and be a part of our dedicated team.
What you'll do
- Greet and assist guests upon arrival.
- Manage check-in and check-out procedures.
- Answer phone calls and respond to inquiries.
- Handle reservations and maintain accurate records.
What you'll need
- High school diploma or equivalent.
- Strong customer service skills.
- Basic computer skills.
Skills
Good to have
Benefits
- Employee discounts on stays.
- Flexible work hours.
- Training and development programs.
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