About the role
As a Front Desk Executive, you will be the first point of contact for guests, managing front desk operations with professionalism and efficiency. Your primary responsibilities include greeting guests, facilitating a smooth check-in and check-out process, and addressing inquiries with accurate information about services.
This role is ideal for individuals who thrive in dynamic environments and possess strong communication skills. You will collaborate with various departments to ensure a delightful experience for all guests, resolving any issues that may arise promptly.
What you'll do
- Manage front desk operations and guest inquiries
- Check-in and check-out guests efficiently
- Provide information about hotel services and local attractions
- Handle guest complaints and resolve issues promptly
- Collaborate with other departments to ensure guest satisfaction
What you'll need
- High school diploma or equivalent
- Experience in customer service or hospitality preferred
- Strong communication and interpersonal skills
Skills
Excellent verbal and written communication
Customer service orientation
Ability to work in a fast-paced environment
Good to have
Knowledge of hotel management software
Multilingual abilities
Benefits
- Competitive salary and benefits package
- Opportunities for career advancement
- Friendly and supportive work environment
Interested in this role?
It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.
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Questions about this job
What are the primary responsibilities of this role?
You will manage front desk operations, greet guests, handle inquiries, and ensure smooth check-ins and check-outs.
What experience is required for this position?
We prefer candidates with 1-3 years of experience in customer service or hospitality.
Is this role onsite or remote?
This is an onsite role based in Bhubaneshwar.
What are the working hours for this position?
You will typically work in shifts, including evenings and weekends.
How can I apply for this position?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.
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