Front Desk Executive

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Listing updated

Pay
₹20,000–35,000 a month
Location
Amritsar, Punjab
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Hospitality

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Join our client as a Front Desk Executive in the hospitality sector. You will be the first point of contact for guests, providing excellent customer service and managing reservations.

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About the role

Join our client as a Front Desk Executive in the vibrant city of Amritsar, where you will play a crucial role in the hospitality sector. As the first point of contact for guests, you will provide exceptional customer service, ensuring that every visitor feels welcomed and valued. Your responsibilities will include managing reservations, checking guests in and out, and addressing any inquiries or concerns that may arise during their stay.

In this dynamic role, you will also be responsible for maintaining the front desk area, ensuring it is organized and presentable at all times. Your ability to communicate effectively and handle multiple tasks will be essential in delivering a seamless experience for our guests. You will work closely with other departments to facilitate smooth operations and ensure that guests receive the highest level of service.

Our client values individuals who are proactive, detail-oriented, and passionate about hospitality. A positive attitude and a commitment to excellence will be key to your success in this role. You will have the opportunity to interact with diverse guests, making each day exciting and rewarding.

About the Role

This position offers a unique chance to develop your skills in customer relations and gain valuable experience in the hospitality industry. If you are looking to start or advance your career in a fast-paced environment, this is the perfect opportunity for you. Join us and be part of a team that is dedicated to creating memorable experiences for every guest.

What you'll do

  • Welcome guests and manage check-in/check-out
  • Handle guest inquiries and complaints
  • Manage reservations and room assignments
  • Coordinate with housekeeping and maintenance

What you'll need

  • Experience in customer service or hospitality
  • Strong interpersonal and communication skills
  • Ability to work in a fast-paced environment

Skills

Customer service skills Communication skills Problem-solving skills

Good to have

Knowledge of hotel management software Multi-language proficiency

Benefits

  • Health and wellness benefits
  • Employee discounts and perks
  • Career advancement opportunities

Interested in this role?

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Questions about this job

What responsibilities will I have?
You will manage guest check-ins/outs, handle inquiries, and oversee room bookings.
Is this role full-time?
Yes, this is a full-time position requiring onsite presence.
What qualifications are required?
Experience in customer service or hospitality is preferred.

Listing last updated

Front Desk Executive

₹20,000–35,000 a month

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