Front Desk Coordinator

ApplyNear · recruiting for a confidential client

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Listing updated

Pay
₹22,000–38,000 a month
Location
Kozhikode, Kerala
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Hospitality

In hand: about ₹19,700–34,200 a month after PF and income tax (estimate). How it's worked out

Join our client’s hospitality team as a Front Desk Coordinator. You will be the first point of contact for guests, ensuring an exceptional experience while managing front desk operations.

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About the role

Join our client’s hospitality team as a Front Desk Coordinator, where you will serve as the first point of contact for guests visiting our establishment in Kozhikode. Your primary responsibility will be to ensure an exceptional experience for every guest, creating a welcoming atmosphere from the moment they walk through the door.

In this dynamic role, you will manage front desk operations, including checking guests in and out, handling reservations, and addressing any inquiries or issues that may arise. Your keen attention to detail and excellent communication skills will be crucial in providing top-notch customer service. You will also be responsible for maintaining the front desk area, ensuring it is organized and presentable at all times.

As a Front Desk Coordinator, you will collaborate closely with other departments to ensure seamless service delivery. This may involve coordinating with housekeeping to ensure rooms are ready for new guests or liaising with the management team to address guest feedback effectively. Your role is vital in maintaining high standards of hospitality and guest satisfaction.

Our client is looking for an individual who is not only proficient in handling administrative tasks but also possesses a passion for providing outstanding service. If you thrive in a fast-paced environment and enjoy interacting with people from diverse backgrounds, this position could be the perfect fit for you. Join us in delivering unforgettable experiences to our guests and be a part of a dedicated team that values excellence in hospitality.

What you'll do

  • Manage guest check-ins and check-outs.
  • Handle reservations and cancellations.
  • Respond to guest inquiries and resolve issues.
  • Maintain front desk operations and record-keeping.

What you'll need

  • Bachelor's degree in hospitality management or related field.
  • Experience in customer service or hotel operations.
  • Strong interpersonal skills.

Skills

Excellent communication and customer service skills. Proficient in hotel management software. Ability to multitask and work under pressure.

Good to have

Familiarity with local attractions and tourism. Experience in sales or marketing.

Benefits

  • Competitive salary and tips.
  • Employee discounts and perks.
  • Training and career advancement opportunities.

Interested in this role?

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Questions about this job

What are the main duties of this position?
You will greet guests, manage reservations, and handle inquiries and complaints.
What qualifications are required?
A degree in hospitality or a related field is preferred.
Is this position remote or onsite?
This is an onsite position located on Beach Road, Kozhikode.
What is the salary range?
The salary for this role is between INR 22,000 and INR 38,000 per month.
How can I apply?
Click "Apply Now" on this page to apply through ApplyNear. ApplyNear is recruiting for this role on behalf of a client employer.

Listing last updated

Front Desk Coordinator

₹22,000–38,000 a month

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