Client Relations Administrator

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Listing updated

Pay
₹35,000–60,000 a month
Location
Kozhikode, Kerala
Work mode
On-site
Job type
Full time
Experience
3–5 yrs
Category
Customer Service

In hand: about ₹31,400–54,000 a month after PF and income tax (estimate). How it's worked out

We are seeking a Client Relations Administrator to enhance our customer service efforts and build lasting client relationships.

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About the role

As a Client Relations Administrator, you will serve as the vital first point of contact for our clients, addressing inquiries and ensuring their needs are met promptly. Your role will involve managing client accounts, resolving issues efficiently, and providing valuable feedback to enhance our services.

This position is ideal for individuals with strong interpersonal skills who are passionate about building and maintaining relationships. You will collaborate with a dedicated team committed to delivering exceptional service, ensuring client satisfaction and loyalty.

What you'll do

  • Serve as the primary contact for clients.
  • Manage and maintain client accounts.
  • Resolve client issues and provide solutions.
  • Gather feedback to enhance service offerings.

What you'll need

  • Bachelor's degree in Business or related field.
  • 3-5 years of experience in client relations.
  • Excellent communication and problem-solving skills.

Skills

Strong interpersonal skills. Ability to manage multiple client accounts. Proficient in CRM software.

Good to have

Experience in sales is a plus. Knowledge of customer service best practices.

Benefits

  • Competitive salary and benefits.
  • Chance to work with a diverse client base.
  • Professional growth opportunities.

Interested in this role?

It takes about two minutes. Free to apply — ApplyNear never asks candidates for money.

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Questions about this job

What is the primary responsibility of this role?
You will manage client accounts and address customer inquiries.
Is experience in customer service required?
Yes, 3-5 years of experience in client relations or customer service is preferred.
What is the salary for this position?
The salary ranges from INR 35,000 to INR 60,000 monthly.
What are the working hours?
The working hours are from 9 AM to 6 PM, Monday to Friday.

Listing last updated

Client Relations Administrator

₹35,000–60,000 a month

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